Or why not contact customer support to see if they have plans to expand to your country! 5. We recommend keeping an eye on the list of countries where you can use Klarna. However as Klarna gains popularity we expect the number of countries to grow. If you are not a resident in one of these countries then you will not be accepted for payments. The full list of Klarna countries are listed below: Buying from outside an approved countryĬurrently Klarna only allows payment from shoppers in a handful of countries. Ideally your billing address will be somewhere you have lived for a while and is also where you are registered with a bank and utility company. If you have just moved or have no history at your current address it will make it more difficult for Klarna to determine who you are. If these do not match then it is likely that your payment will be declined, double check the address your bank has on file for you. It is important your billing address matches the address your bank has on record. When you make a payment your billing address is one of the most important pieces of information Klarna has on your eligibility to pay. Start with a small purchase allowing you to build your ‘trust score’ with Klarna, this includes making sure that you don’t miss those all important payments! 3. The risk and cost for Klarna increase the more expensive the item is. Don’t forget Klarna is taking a calculated risk that you will make the payment. For your first purchase we recommend buying something less than $100. If you are trying to buy an expensive item this may be a reason to get declined. Once you have made your first payment then your ‘trust score’ will increase and Klarna will allow you to order items to multiple shipping addresses in the future. We recommend using the same shipping address as your Klarna billing address. However for your first Klarna purchase this can increase the odds of your payment getting declined. Often when shopping online your shipping address might be different to your billing address, e.g. This is one of the most common reasons you can’t pay or get declined. Your shipping address is different to your billing address If Klarna is not working for you, below are some top tips to make sure your first Klarna shopping experience goes smoothly.ġ1 reasons Klarna might not work for you 1. Many report getting the message “sorry we can’t complete this purchase” or that their Klarna payment failed. Some shoppers also find that they get declined the first time using the service. please choose a different payment method. Unfortunately this option is not available. If you have received one of the messages below then we want to help! There are a number of reasons the Klarna app won’t work. For example, If you are not happy with the product then you can return it without a single cent leaving your bank account. The Swedish service has proved extremely popular for fashion shoppers who can ‘try before they buy’. The number of days depends on the store you are buying from, always check the terms to make sure you don’t miss a payment. Klarna is a buy now pay later service which gives you 14-30 days to pay for goods and services online. So you’ve found something you want to buy but can’t pay with Klarna? We’ve been there! If you are a first time shopper then we’ve got you covered.
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